Articles on healthcare quality management certification

Articles on healthcare quality management certification

After earning the required educational credentials, getting certification is the next most important step in beginning a successful career in healthcare management. Certification enables you to stand out of the pack and portray you as not only a responsible professional but also a leader in your field.

This way, you win the trust of authorities, your peers in the profession and the society in general.

Offered by the American College of Healthcare Executives ACHEthe certification ensures that you are equipped with the knowledge and skills that will help you map out a successful career. Its main focus is healthcare administration as opposed to management of information and is most suitable for healthcare management professionals whose career aspirations go beyond IT to finance and operations.

Its issuing authority is Healthcare Information and Management Systems Society HIMSSa non-profit organization that has a membership of more than 64, individuals, non-profit establishments and corporates. Additionally, HIMSS works with thousands of volunteers dedicated to making a difference in the healthcare sector through information technology. Its main focus is information and management systems in the healthcare sector. Recognized as an international certification, it is a measure of commitment towards the improvement of the healthcare industry through technology.

In addition, it builds your credibility with the employing authority as well as proof of commitment to development of your career. Overseen by the American Hospital Association AHAthe certification prides itself as one of the most elite in the healthcare management industry. It aims at creating an outstanding membership of healthcare professionals. To be eligible for CPHRM certification, you must exhibit high educational qualifications coupled with experience in the field of healthcare.

You will have to sit for a certification exam involving items aimed at gauging your knowledge and skills as a competent healthcare management professional. After three years, you will have to retake the exam or show proof of 45 hours of continued education in the profession in order to have the certification renewed. The Professional Association of Healthcare Office Management PAHCOM introduced the certification program in an effort to recognize the need for knowledge and skills as well as experience in office management in healthcare settings.

However, its main aim remains providing documentation to the management of small groups of physicians and individual healthcare management professionals. One of the main benefits of CCM registration is gaining credibility with medical boards, medical practitioners and the public. It is proof that your competence has passed through a rigorous test and found to be highly satisfactory. The certification program has been around for more than four decades. Its main focus is healthcare financial services and the cycle of revenue generation.

In addition, you are required to go through a process of continuous education.

The certification promises healthcare management professionals a chance to develop their careers. In order to get it, you are required to sit for the certification exams. Moreover, the continuous education enables you to keep updated on any changes on important matters in your career. Healthcare management is one of the fastest growing sectors with a growth projection of 17 percent in the period and and, therefore, you are in the right profession at the most opportune time.

However, the choices you make in regard to certifications are certain to make the difference between you and your peers and you need to consider all aspects of your career goals and aspirations before going for any one of them. Since getting certification for healthcare management profession is no walk in the park, it would be a waste of time and money if you lose it and you have to start all over again with the application process.

December 25, Conclusion Healthcare management is one of the fastest growing sectors with a growth projection of 17 percent in the period and and, therefore, you are in the right profession at the most opportune time.

Privacy Policy. Healthcare Management Degree Guide.Certification demonstrates to internal and external entities that you, your group practice, or hospital is accountable. The result is a safer, more efficient and cost-effective system that better satisfies the needs of patients, providers, purchasers, and payers. Professionals who have achieved certification in HCQM are deeply committed to patient safety, health care quality, and effective care.

Those certified in HCQM demonstrate their superior ability to critically evaluate industry literature, identify evidence-based best practices, and make recommendations that balance appropriateness of health care services with cost and quality. HCQM Board Certification addresses the need for effectiveness, efficiency, equity, safety, and timeliness.

Mastery of skills exceeding the minimum requirements of a specific position.

articles on healthcare quality management certification

Educational accomplishment and increased knowledge. Who Should take the Exam? Am I Ready? Exam Sites. Sub-Specialty Certifications. International Certification. Certification FAQ. The Exam Process. Eligibility Requirements. Certification Fees.

Leading Healthcare Quality and Safety

Study Materials. Sample Test Questions. Additional Certification Options. Recertification Policy.The COVID crisis has put the need for quality and safety center stage, and those with a strong quality toolkit are thriving in this time of crisis.

Both the online and in-person testing environments for the CPHQ exam provide you with the same level of rigor, security and now flexibility to fit your needs.

Explore which option may be better for you and how to schedule your exam by downloading this FAQ document. Now that you have the option of taking the test online, it may be time to commit to earning the CPHQ. Review the CPHQ content outline for more information on specific topic areas. The goal of the CPHQ is to promote excellence and professionalism by documenting individual performance as measured against a predetermined level of knowledge about quality.

CPHQ candidates and certificants span the continuum of care and are at various levels in their healthcare quality career. To assess your readiness for the CPHQ exam, download:. The industry standard certification for the healthcare quality profession. Today, more than 12, professionals have the CPHQ. Join our email list today for the latest industry news and current information on NAHQ offerings and events.

Access CPHQ Prep Materials Apply for the CPHQ Exam Set yourself up for success in advancing the profession by earning the CPHQ and: demonstrate your competence in healthcare quality distinguish yourself from other healthcare quality professionals enhance your credibility demonstrate your dedication to the profession show your preparedness to improve outcomes across the continuum of care.

Decide if the CPHQ is Right for You The goal of the CPHQ is to promote excellence and professionalism by documenting individual performance as measured against a predetermined level of knowledge about quality. Stay Connected Join our email list today for the latest industry news and current information on NAHQ offerings and events.Metrics details.

Certification and accreditation are widely used to achieve quality and safety in health care but are also questioned regarding their assumed effects.

CPHQ Organizational Leadership part 1 FINAL MOH Saudi Arabia

This is a challenge for policymakers and managers, since adoption of these regimes can have a circumstantial impact upon organizations. The study applied an explanatory single-case design, using a narrative approach, to retrospectively follow a sensemaking process in an emergency department in a Norwegian hospital undergoing ISO certification. The certification process was a pilot initiated by a Regional Health Authority, which ran from autumn until spring Nine semi-structured, qualitative interviews were conducted, and documents in the form of minutes and reports were collected.

The data was analyzed according to an organized sensemaking framework. The adoption of the ISO certification did not follow a comprehensive decision-making process.

Our study shows two external situational triggers that initiated adoption. First, a countrywide supervision conducted by the Norwegian Board of Health Supervision concluded that inadequate management and leadership negatively affected the day-to-day running of Norwegian emergency departments.

A search for meaning became prominent. Second, an occasional, externally initiated certification project was a plausible solution that would lead to an immediate action that would reduce uncertainty. Institutional requirements and concepts in the international ISO standard and in the national health regulations were unfamiliar and ambiguous for the project group involved in the certification.

These issues became the institutional external triggers for intra-organizational sensemaking processes that made ISO certification possible. External assessments were acknowledged as useful for making improvements. By combining institutional theory with sensemaking theory, this case study contributes to a better understanding of how external pressure meets micro-level change processes.

These understandings are important because environments give rise to adoption of different management tools, such as certification, but organizations adopting new management tools seldom abandon others. This can lead to even more complex health care. Accreditation and certification programs in health care are used internationally to ensure, regulate and drive quality improvement and safety initiatives. In Norway such programs have no clear history other than some small ad hoc initiatives.

At a national level, nationwide certification and accreditation programs have been debated [ 12 ] and were recommended by the Government in [ 3 ]. Claims about a limited evidence base and rigorous study designs of the effects upon recognized quality measures have been put forward in several international publications, especially in relation to how many resources are allocated to accreditation and certification systems internationally [ 456 ].

Recently, two updated systematic reviews about the effects of certification and accreditation [ 5 ] or external inspections [ 7 ] upon process or clinical outcomes only found respectively one and two studies that met their inclusion criteria.

The authors found no strong evidence to conclude about the effectiveness of certification or accreditation. Earlier reviews, with broader inclusion criteria report in general inconsistent findings on the relationships between certification and accreditation programs and clinical performance and outcomes, a positive trend about the programs ability to stimulate improvement work and promote organizational and cultural change and change in professional practice concerned with quality of care, and contrasting views among professionals towards accreditation [ 8910 ].

Studies of 89 European hospitals indicate that accreditation and International Organization for Standardization ISO certification are positively associated with some quality and safety structures and hospital outputs such as hospital management, clinical practice, safety, patient-centeredness and cross-border patient-centeredness.

These studies demonstrated that accreditation has slightly more impact than ISO certification, but either system is better than no external assessment [ 1112 ]. The researchers concluded that accreditation and certification were positively associated with clinical leadership, systems for patient safety, and clinical review, but not with clinical practice [ 13 ]. In a Danish nationwide population-based study the researchers reported a lower day mortality risk for admissions at fully accredited hospitals compared to admissions at partially accredited hospitals [ 14 ].

The use of unannounced external reviews was recently studied in a nationwide cluster-randomized controlled trial [ 16 ]. No difference between announced and unannounced surveys in detecting non-compliance with accreditation standards in hospitals was found.

The uncertain relationship between adaption of different accreditation or certification programs and quality and safety objectives poses a challenge for policymakers and managers. Despite these challenges, hospital certification and accreditation are widely used and differ extensively in their purpose and organization [ 1017 ].This credit program follows strategies for improving patient safety and quality, as outlined in the Institute of Medicine's report, "The Future of Nursing: Leading Change, Advancing Health.

You'll specifically focus on healthcare quality improvement, risk assessment, communication, legal issues and strategies that contribute to building a culture of safety. You'll also explore ways to assure accountability and reliability in care processes and collaborate with multidisciplinary teams.

articles on healthcare quality management certification

In the online patient safety and quality post-graduate healthcare certificate, you'll learn how to:. Perfect for nurses and healthcare professionals who have already earned their master's degree onlineor on campus, our patient safety and quality post-graduate healthcare certificate program can help position you for advancement in various healthcare settings.

Nurses and medical professionals with advanced skills are highly sought after by employers. According to the U.

articles on healthcare quality management certification

However, these numbers don't even reflect the more recent challenges confronted by today's healthcare system. Caregivers now have the impossible task of treating a high volume of patients in stressful, often unpredictable conditions. Moreover, health leaders are needed to improve and enact procedural initiatives that could help save lives. Graduates of the program can help reduce the projected 4 in 10 global patients harmed in primary and outpatient care each year.

What's more, this credit program can be completed in less than a year — helping you fast-track your goals and make an immediate impact in the industry.

Founded inSouthern New Hampshire University is a private, nonprofit institution with overgraduates across the country. Recently, SNHU has been nationally recognized for leading the way toward more innovative, affordable and achievable education:.

At Southern New Hampshire University, you'll have access to a powerful network of more thanstudents, alumni and staff that can help support you long after graduation. Our instructors offer relevant, real-world expertise to help you understand and navigate the field. Plus, with our growing, nationwide alumni network, you'll have the potential to tap into a number of internship and career opportunities. Acceptance decisions are made on a rolling basis throughout the year for our five graduate terms.

You can apply at any time and get a decision within days of submitting all required materials. To apply, simply contact an admission counselorwho can help you explore financial options.

SNHU nursing programs are not authorized in the state of Washington or US territories and we are not accepting students residing in Washington state or US territories into Nursing programs at this time. Currently enrolled students who move into the state of Washington or a US territory will not be able to continue in nursing courses until they move out of the state of Washington or the US territory. Prospective students are encouraged to contact Admission, and current students should contact their Advisor, for more information.

Five Valuable Certifications for People in Health Care Management Careers

Simply contact an admission counselorwho can help you explore financial options, answer all your questions and walk you through the application process, which includes:. In the online post graduate patient safety and quality certificate program, you'll explore healthcare systems and processes that contribute to risk reduction, evidence-based practice, knowledge of the healthcare environment, leadership, accountability, professionalism and business skills. Building upon your technical aptitude, you'll gain a deep understanding of how cross-organizational teams work together within a complex healthcare system.

Delivery of care depends on a well-oiled machine that consists of doctors, nurses, pharmacists and other medical workers. Every touchpoint requires a set of processes built to ensure the safety of patients.


Whether it's the prepping procedures before blood is drawn, or the multi-step process of delivering medication to a patient, these practices are essential in reducing harm and risk. Brooks said. By honing in on data, the course will help you play a more active role in organizational decision making.Metrics details. Around the world, many healthcare organizations engage patients as a quality improvement strategy.

In Canada, the University of Montreal has developed a model which consists in partnering with patient advisors, providers, and managers in quality improvement. This model was introduced through its Partners in Care Programs tested with several quality improvement teams in Quebec, Canada. Partnering with patients in quality improvement brings about new challenges for healthcare managers. This model is recent, and little is known about how managers contribute to implementing and sustaining it using key practices.

In-depth multi-level case studies were conducted within two healthcare organizations which have implemented a Partners in Care Program in quality improvement.

The longitudinal design of this research enabled us to monitor the implementation of patient partnership initiatives from to In total, 38 interviews were carried out with managers at different levels top-level, mid-level, and front-line involved in the implementation of Partners in Care Programs.

Additionally, seven focus groups were conducted with patients and providers. Our findings show that managers are engaged in four main types of practices: 1-designing the patient partnership approach so that it makes sense to the entire organization; 2-structuring patient partnership to support its deployment and sustainability; 3-managing patient advisor integration in quality improvement to avoid tokenistic involvement; 4-evaluating patient advisor integration to support continuous improvement.

Designing and structuring patient partnership are based on typical management practices used to implement change initiatives in healthcare organizations, whereas managing and evaluating patient advisor integration require new daily practices from managers. Our results reveal that managers at all levels, from top to front-line, are concerned with the implementation of patient partnership in quality improvement. This research adds empirical support to the evidence regarding daily managerial practices used for implementing patient partnership initiatives in quality improvement and contributes to guiding healthcare organizations and managers when integrating such approaches.

Peer Review reports. Internationally, patient engagement has become central to healthcare quality improvement efforts [ 12345 ]. Several healthcare institutions, including the World Health Organization [ 6 ], the Institute of Medicine [ 7 ], and the Institute for Healthcare Improvement [ 8 ], promote patient engagement as a promising strategy to enhance healthcare quality and safety. Within healthcare organizations HCOspatients and their families can be engaged in quality improvement QI activities and structures [ 910 ].

Engaging patients in QI is a way to bridge the gap between the quality that patients expect, and the intended quality as traditionally defined by managers and providers.

In Canada, this movement has expanded ever since accreditation bodies and governments defined new guidelines, standards and policies that make patient engagement a core strategy in achieving higher quality in healthcare settings [ 131415 ]. First, patient engagement occurs in varying degrees: consultation, collaboration and co-construction or partnership [ 910 ].Ensuring patient safety and healthcare quality is critical and should be a key focus of everyone in healthcare practice.

This course provides healthcare practitioners and others with an introduction to the knowledge and skills needed to lead patient safety and quality improvement initiatives at the micro and macro levels. Participants will explore the foundations of health care quality and the science underlying patient safety and quality improvement, design and select effective health care measures, analyze patient safety problems and processes using tools such as human factors analysis, apply systematic approaches including the Plan-Do-Study-Act PDSA model to address quality improvement challenges, and learn strategies to lead a culture of change.

Course highlights include personal stories, lessons learned from other industries and interviews with the President of the National Committee for Quality Assurance NCQA and other leaders in quality movement. The school develops leaders actively engaged in health promotion, patient advocacy and healthcare innovation, and prepares exceptional nurse educators who pursue quality and advance the profession. The School of Nursing is committed to improving the health and wellbeing of people and communities locally, nationally and globally.

The school values lifelong learning and its students advance nursing practice, leadership and education as they make a difference in the world. Today, GW is the largest institution of higher education in the District of Columbia. The university offers comprehensive programs of undergraduate and graduate liberal arts study, as well as degree programs in nursing, medicine, public health, law, engineering, education, business and international affairs.

Each year, GW enrolls a diverse population of undergraduate, graduate and professional students from across the country and around the world. Welcome to Module 1! During this module, you'll learn about the current state of healthcare quality and safety in the US and globally, and the essential characteristics and expected outcomes of safe, high-quality healthcare.

We'll also discuss the core elements of quality improvement, and the data needed to assess the safety and quality of care. We're looking forward to getting started! Welcome to Module 2!

Health Care Quality & Management (HCQM) Certification

This week, we examine the criticality of patient safety to healthcare and the sciences underlying patient safety.

You'll learn a model for systems engineering and a process for anticipating and addressing medical errors. You'll also learn about the importance of a just culture approach to medical error prevention.

Welcome to Module 3! This week we delve into measures and measurement. You'll learn to apply the basic Donebedian framework for measuring quality in healthcare in terms of structure, process and outcomes.

We'll discuss the key attributes of useful good healthcare measures and the core concepts of validity and reliability. You'll also learn the most critical elements to consider in choosing and applying a measure or measures to measurement in a given health care setting or situation, and the key characteristics of a measurement process that must be present to provide information that is a valid and useful reflection of quality of care.

Welcome to Module 4! This week you'll learn how to identify quality improvement opportunities and apply the PDSA cycle to address them. We'll also discuss the importance and benefits of team-based approaches to quality improvement, and the value of Health Information Technologies HIT and other innovations in improving health care quality. Welcome to Module 5! This week we explore the importance of leadership in supporting and advancing quality and safety at all levels of the healthcare organization.

We'll discuss strategies that contribute to a quality culture in health care, and examine different models of organizational change that you can apply as you lead your own quality and safety initiatives. It was very informative and interesting. My only comment is that I was hoping to see more application examples to be able to comprehend the theories introduced. This course is really useful to give an overview of quality improvement specifically in health care. The 2 tutors are so passionate in providing both knowledge and inspiring students.

Thank you! Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:.


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